Careers

FAQs

How can I attach documents?
You can attach files through the Attachment tab in 'My Profile.' You will find step-by-step instructions in the Help (? icon) on the career page.

Do I have to fill out my profile if I attach a resume?
Your profile has information that typically is not included on a resume – we need all the information to have a full understanding of your previous professional history and background.

We really appreciate all the time and effort you put into the application process, as this ensures a complete evaluation of your skill set and experience.

I submitted my application, then I received an email message stating my application was incomplete. How do I proceed?
Don’t panic! The email should contain step-by-step instructions that will walk you through how to complete your profile and re-submit your application.

How can I check which jobs I’ve already applied for?
You can log in to the Career Center, and the 'My Applications' link will list all positions that you’ve applied. The status column will provide some indication of where your application is in the process. We know you are anxious to find out what is going on, and our recruiting team will make sure to give your application the attention it deserves. Remember that we also communicate with our applicants via email, so do check your spam folders to see if our emails may have been routed incorrectly.

I just submitted an application, what can I expect?
We are very appreciative of the volume of people who are enthusiastic about working at Hawaii Pacific Health – please be patient and we will get back to you about your application. You may log-in to the Career Center, and refer to 'My Applications' to check on the status of your application.

We aim to respond to everyone within 3-4 weeks of applying to let you know whether we need additional information, would like to talk to you further, or do not currently have a position for you.

What is the interview process like at Hawaii Pacific Health?
We don’t have one fixed interview process, since we have so many different types of positions available. It may involve taking a test, phone/web interviews, or multiple face-to-face meetings. Some people call our process long – we call it thorough. We like candidates to meet with our current team and have a good understanding of our mission and vision, to ensure that it is the right fit for us AND you.

Do you offer work for nursing (RN) students?
We offer some positions that would provide nursing students an opportunity to gain work experience and participate in day-to-day operations on a unit. These entry level positions are listed under the “Med Support Staff” category.

How long will my application be kept on file?
Your complete profile and application are maintained in our system. However, if the position you applied for becomes filled, you must apply for any new positions in order to be considered.

I’m interested in volunteer opportunities. May I find out more?
Many volunteer opportunities are available.
Volunteers must be at least 16 years old and must commit to a regular weekly schedule for 3-6 months.

What does “Work Type” mean?
Our hospitals and clinics have variable operating hours and require staffing during non-traditional business hours in the evening, night or on the weekends. Each position listed will have a work type (full time, part time or per diem) as well as shifts (8-hour, 10-hour or 12-hour). Here is a full definition of the different work types:

Full-Time
40 hours/week, or 36 hours/week in departments/units that work 12-hour shifts.

Part-Time (20 or more hours/week)
A set schedule of 20 or more hours/week, shown in the position information. Benefits are prorated based on standard scheduled hours.

Temporary
Full-Time, Part-Time 20 or more hours/week, or Part-Time less than 20 hours/week. This position can be filled on a temporary basis, usually less than 90 days. Some benefits may be provided, depending on the employee's standard scheduled work hours.

On-Call / Per Diem
No guarantee of hours or schedule. Employees are called in to work as needed, often with minimum advance notice. There are minimum required hours to maintain on-call/per diem status. Hours may differ based on business unit and facility.

I want to update my profile. Where do I go?
Please log in through the Career Center page and go to the My Profile link at the top of the page. Review all the applicable sections to ensure the most up to date information is provided.

How can I change or reset my password?
You can view step-by-step instructions for changing and resetting your password in the Help (? icon) section of the career page.

What do I do when I receive the error message “HR organization required”?
Try clearing your cookies and browser history and refreshing the page. Ideally, you should use Internet Explorer (IE 9.0 and above), Google Chrome, or Mozilla Firefox browsers.

What do I do when I receive the error message “Could not create http connection”?
This is a compatibility error with the Internet Explorer browser.
Select “Tools” > “Compatibility View Settings” > “Add this website.”

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