Notice Informing Individuals About Nondiscrimination and Accessibility Requirements

Discrimination is Against the Law

This Hawaii Pacific Health (HPH) facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  This HPH facility does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Each HPH facility:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, please inform your health care provider.

If you believe that the facility has discriminated on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the Patient Relations Coordinator:

Kapiolani Medical Center for Women and Children and Kapiolani Medical Specialists
1319 Punahou Street
Honolulu, HI 96826
(808) 983-6067

Pali Momi Medical Center
98-1079 Moanalua Road
Aiea, HI 96701
(808) 485-4330

Straub Medical Center
888 S. King Street
Honolulu, HI 96813
(808) 522-4765

Wilcox Medical Center and Kauai Medical Clinic
3-3420 Kuhio Highway
Lihue, HI 96766
(808) 245-1261

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Patient Relations Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at

Proficiency of Language Assistance Services

Language assistance services are available, free of charge, for speakers of English, Japanese, Ilocano, Korean, Tagalog, Chuukese, Samoan, Chinese, Marshallese, Vietnamese, Spanish, German, French, Visayan, Tongan and Hawaiian.

Learn more about language assistance services.