Covid-19 Services on Kauai

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Patients who have concerns about COVID-19 are encouraged to call their doctor’s office first for medical advice. Patients who do not have a primary care physician (PCP), can contact the Virtual Clinic at 808-462-5430, option 3.

You can also use MyChart® by Hawaii Pacific Health, our online patient portal, to send a message to your primary care physician or schedule an e-visit for evaluation.

If you are ill with a fever or cough and think you have been exposed to COVID-19 (e.g., you have had prolonged close contact with a person who has been tested for COVID-19 or confirmed to have COVID-19), contact your doctor to see if you need to be tested. Stay home and avoid contact with others, except for seeking medical care.

COVID-19 Travel Screenings for Interisland Travel

Hawaii Pacific Health is proud to be recognized as a trusted testing partner for the state of Hawaii's pre-travel testing program and is providing travel screenings in partnership with our laboratory partner, Clinical Labs of Hawaii. Travelers ages 5 and older arriving on Kauai who want to bypass the state’s mandatory 10-day traveler quarantine are required to provide written confirmation of a negative COVID-19 test result from a test administered within 72 hours of their flight or present documentation of being fully vaccinated by a vaccination center in the United States against COVID-19. 

Kauai locations offering interisland travel screenings include:

Wilcox Medical Center
3-3420 Kuhio Highway (located at the back of the medical center under the big white tent)
Monday-Friday, 10 a.m.-1 p.m. 

Kauai Urgent Care
4484 Pahee Street (behind Home Depot)
8 a.m.-7 p.m., daily

Kauai Urgent Care also offers the Abbott ID NOW COVID-19 Rapid PCR Test. The Abbott ID NOW test provides results in under 20 minutes and is an ideal option for both international and interisland travelers who want quick results at a convenient location. This test is approved for the State of Hawai‘i’s pre-travel testing program. Cost for the test is $175 (USD). A signed certificate, as required by some international locations, including Japan, also is available for an additional $45.

Screenings at these locations are on a first-come, first-served basis.

Clinical Labs of Hawaii
NEW FINAL Clinical Labs Logo.jpg
In partnership with Hawaii Pacific Health, Clinical Labs of Hawaii’s location at the Kukui Grove Executive Center is also offering interisland travel screenings. For more information about screenings at this location, visit


The cost is $150 and is the responsibility of the traveler. Payment is by credit/debit card only and must be paid upon screening.

When arriving at the screening location, be prepared to provide a credit/debit card for payment, photo ID and phone number.

Test results will be available via the Clinical Labs of Hawaii online patient portal at Those whose test results are positive will be contacted directly via phone.

For more information about the requirements relating to interisland travel, visit


Drive-Up COVID-19 Specimen Collection Site

Wilcox Medical Center offers a drive-up COVID-19 specimen collection site for patients with signs and symptoms of COVID-19. The drive-up site provides convenient access for people to be tested in a safe environment that limits exposure to other patients and health care staff in the hospital setting.

A physician’s order is required for specimen collection at these sites, along with a photo ID and insurance card.

To get a physician order

  • Call your primary care physician.
  • If you do not have a primary care physician, you may call the Hawaii Pacific Health COVID-19 Virtual Clinic to be evaluated by a care provider who can order a COVID-19 test if clinically appropriate. Call 808-462-5430 and select option 3.

Items required when you arrive for your screening

Whether you are being tested at a Clinical Labs of Hawaii location or at our drive-up COVID-19 specimen site, you must bring the following items with you:

  • Photo ID
  • Insurance card
  • Physician order (paper or electronic)

Hours of Operation

Wilcox Medical Center
3-3420 Kuhio Hwy, Lihue, HI 96766 (Directions here)
Located at the rear entrance of the medical center
Monday-Friday, 10 a.m.-1 p.m. This site is closed for specimen collection on Saturdays, Sundays and holidays.

A normal copayment may apply since testing is handled by a private lab. Patients should check with their insurance provider for more information on any costs associated with the test. The lab will handle billing directly with patients, including those who do not have insurance.

Learn more about the Specimen Collection Process:

Specimen Collection Process Specimen Collection FAQs

Other COVID-19 Specimen Collection Sites

Clinical Labs of Hawaii is also offering COVID-19 screenings by appointment only:

Clinical Labs Hawaii
Kukui Grove Executive Center (near movie theatre)
4370 Kukui Grove St. Suite 108, Lihue, Kauai
(808) 245-7775
Appointments available via the Clinical Labs website at

Clinical Labs Hawaii at Kauai Medical Clinic – Kapaa
4-831 Kuhio Highway, Suite 332, Kapaa
Located in the Kapaa Shopping Center
Appointments available via the Clinical Labs website at

When arriving at one of these screening locations, be prepared to provide a physician’s order, photo ID and phone number.

COVID-19 Monoclonal Antibody Therapy

Wilcox Medical Center offers COVID-19 monoclonal antibody therapies to eligible patients in accordance with the Food & Drug Administration (FDA) Emergency Use Authorization (EUA) criteria.

Monoclonal antibodies are a specific type of therapy being used to treat COVID-19. Depending on age, health history, and duration of COVID-19 symptoms, you may qualify for a treatment for the infection. To learn more, visit

Kauai Medical Clinic Respiratory Evaluation Clinic

The respiratory evaluation clinic is for patients 18 years old and over with fever and respiratory symptoms, such as cough or difficulty breathing.

Please call your primary care physician for an initial evaluation to determine if the respiratory evaluation clinic is appropriate for you. Patients that do not have a primary care physician may call 245-1504 to schedule a telephone visit with one of our respiratory clinic providers.

Patients will be evaluated and appropriate tests, including COVID-19, will be ordered as needed.

This clinic is not an emergency room. If you have a medical emergency, call 911 or go to your closest emergency room.

Clinic Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m..
Location: 3-3240 Kuhio Highway, Suite B, Lihue, Hawaii 96766 (Directions here)

COVID-19 Virtual Clinic

The Virtual Clinic’s purpose is to address patients with signs and symptoms of COVID-19 who are well enough to be evaluated without coming to the office and others who have concerns about COVID-19 exposure. It is designed to protect the health and safety of the patient and the provider by limiting interactions and therefore the spread of COVID-19.

Patients should reach out to their own primary care physician (PCP) for treatment and guidance before contacting the Virtual Clinic. Patients without a PCP are encouraged to contact the Virtual Clinic directly.

The HPH Virtual Clinic can be reached by calling 808-462-5430 (press option 3). The Virtual Clinic is open daily from 8 a.m. to 8 p.m.

Call Covid-19 Virtual Clinic

Get medical advice about COVID-19 through other telehealth options, learn more here.

Healthful Resources - COVID-19

COVID-19 Virtual Clinic

Video & Phone Visits
Daily from 8 a.m. – 8 p.m.

Call  462-5430 today!