Discrimination is against the law.
Hawaii Pacific Health (HPH) facilities comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat individuals differently on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes.
HPH facilities provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as: qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats). Our facilities also provides free language services to people whose primary language is not English, such as: qualified interpreters, information written in other languages.
For help with these services, contact Patient Relations, Phone: 1-808-535-7529, Email: PatientRelations@HawaiiPacificHealth.org.
If you believe that any of the HPH facilities has failed to provide these services, or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes, you may file a grievance with Patient Relations, 888 S. King Street, Honolulu HI 96813, Phone: 1-808-535-7529, Email: PatientRelations@HawaiiPacificHealth.org. You may file a grievance in person or by mail, or email. If you need help filing a grievance, Patient Relations is available to help you.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201, Phone: 1-800-368-1019, 1-800-537-7697 (TDD). Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
Availability of Language Assistance Services and Auxiliary Aids and Services
If you speak a language other than English, or if you are deaf, hard of hearing or deaf/blind, we will provide interpretation services for you at no charge.
Learn more about Language Assistance Services and Auxiliary Aids and Services.