General Information

BE the healthiest possible YOU

At Hawaii Pacific Health, the safety of our patients, visitors, care providers and staff is always our top priority.

Update July 5, 2024
We are observing a steady decline in common respiratory virus infections (including COVID-19) in hospitalized patients, our pediatric population, among staff and across the state. In response, effective immediately, we are readjusting our masking policy as follows:

  • Masking is optional for all employees, patients, caregivers and visitors at Hawaii Pacific Health facilities, including the pediatric units at Kapiolani Medical Center for Women & Children.


  • In infusion centers and oncology clinics, masking may be required for the safety of this special patient population and the circumstances of that oncology clinic. This will be facilitated and communicated by respective clinic leadership.
  • Patients who are identified to have clinical necessity of masking for all encounters (e.g., Protective Precautions). This is determined by the attending physician or consulting infectious disease physician and requires a physician order.

See our Patient and Visitor Policy.

Visiting Hours and Guidelines
General visiting hours are between 11 a.m. and 8:30 p.m.

All visitors must be at least 18 years of age or older at this time. Please respect the privacy of others and keep noise to a minimum. See our Patient and Visitor Policy for additional information.

Public Parking Garage
Entrance is located off of Bingham Street.
Open 24 hours/7 days a week

Valet Parking
Entrance is located off of Bingham Street, in the patient drop-off zone.
Monday-Friday: 8 a.m.-4 p.m., closed weekends.
Cost: $9

Gift Shop

We have a various selection of flowers, balloons, and stuffed animals.
Located on the lobby level, near Bingham Street entrance.

Monday-Friday: 9 a.m.-5 p.m.
Closed Saturdays, Sundays and holidays.
Phone: 808-983-8269

Dining Experience

Dining Room
Our Dining Room is open from 6 a.m. to 3 a.m. It is located on the 2nd floor of the Diamond Head Tower and serves hot meals during the hours listed below. Additionally, we have salads, sandwiches, snacks and drinks available during open hours. 

Dining Room Meal Hours
Breakfast: 6 a.m. to 9 a.m.
Lunch: 11 a.m. to 2 p.m.
Dinner: 4:15 p.m. to 3 a.m.

Starbucks Coffee is located in our Dining Room and is open 23 hours a day. It is closed from 1:30 to 2:30 a.m. for cleaning.

Spiritual Care

If you are a patient, family member or friend of a patient, a hospital chaplain is available to provide for your emotional and spiritual needs. Our Spiritual Care Services include helping families observe their own faith practices and express their spirituality, providing children and families spiritual care as they cope with their medical center experience, encouraging and caring for grieving families and individuals who are experiencing a crisis, and supporting medical center staff and employees in providing quality care.

Clinically trained chaplains are committed to providing compassionate spiritual care that respects the beliefs of each person. To speak with a chaplain, arrange a visit or to request a cleric of a particular faith, please call our office at extension 8651 in the hospital or 808-983-0000 when calling from outside the medical center. Your own spiritual care provider is always welcome at the medical center.

Hale Pule Chapel is located on the 2nd floor of the Main Hospital. The Diamond Head Tower Chapel is located on the 2nd floor of the Diamond Head Tower. Our chapels offer a contemplative setting for prayer or meditation and are open 24 hours a day.

Caring Bridge

Caring Bridge offers free, personalized websites for patients, allowing family members and friends to share and receive online updates. For more information or to create a website, visit


CareEverywhere allows your health information to be electronically shared between healthcare providers for treatment purposes. To learn more about CareEverywhere, including opt-out options, click here.


Learn More About Your Health With Emmi Patient Education

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1 808 949 WELL (9355)

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