General Information

BE the healthiest possible YOU

At Hawaii Pacific Health, the safety of our patients, visitors, care providers and staff is always our top priority.

Effective Monday, May 15, 2023
HPH will no longer require masks to be worn by patients, visitors and staff, except in designated patient care areas. Anyone who wishes to wear a mask is encouraged to do so.

Visiting Hours and Guidelines
General visiting hours are between 11 a.m. and 8:30 p.m.

All visitors must be at least 18 years of age or older at this time. Please respect the privacy of others and keep noise to a minimum. See our Patient and Visitor Policy for additional information.

Public Parking Garage
Entrance is located off of Bingham Street.
Open 24 hours/7 days a week

Valet Parking
Entrance is located off of Bingham Street, in the patient drop-off zone.
Monday – Friday: 8:00 a.m. – 4:30 p.m., closed weekends.

Gift Shop

We have a various selection of flowers, balloons, and stuffed animals.
Located on the lobby level, near Bingham St. entrance.

Monday – Friday: 9:00 a.m. - 5:00 p.m.
Closed Saturday and Sundays
Phone: (808) 983-8269

Dining Experience

Dining Room
Our Dining Room is open from 6 a.m. to 3 a.m. It is located on the second floor of the Diamond Head Tower and serves hot meals during the hours listed below. Additionally, we have salads, sandwiches, snacks and drinks available during open hours. 

Dining Room Meal Hours
Breakfast: 6 a.m. to 9 a.m.
Lunch: 11 a.m. to 2 p.m.
Dinner: 4:15 p.m. to 3 a.m.

Starbucks Coffee is located in our Dining Room and is open 23 hours a day. It is closed from 1:30 to 2:30 a.m. for cleaning.

Spiritual Care

If you are a patient, family member, or friend of a patient, a hospital chaplain is available to provide for your emotional and spiritual needs. Our Spiritual Care Services include helping families observe their own faith practices and express their spirituality, providing children and families spiritual care as they cope with their hospital experience, encouraging and caring for grieving families and individuals who are experiencing a crisis, and supporting hospital staff and employees in providing quality care.

Clinically trained chaplains are committed to providing compassionate spiritual care that respects the beliefs of each person. To speak with a chaplain, arrange a visit or to request a cleric of a particular faith, please call our office at extension 8651 in the hospital or (808) 983-0000 when calling from outside the hospital. Your own spiritual care provider is always welcome at the hospital.

Our chapel is located on the second floor of the hospital adjacent to the pediatric units, and it is always open. The chapel at Kapiolani is for people of every faith who seek spiritual refuge, a place of prayer, meditation, reflection, or simply a place for those few quiet moments. The chapel is a sanctuary where patients, families and visitors can find solace, peace, comfort. It is a place where a parent can reflect on a child's well-being or offer thanks.

Caring Bridge

Caring Bridge offers free, personalized websites for patients, allowing family members and friends to share and receive online updates. For more information or to create a website, visit


CareEverywhere allows your health information to be electronically shared between healthcare providers for treatment purposes. To learn more about CareEverywhere, including opt-out options, click here.


Learn More About Your Health With Emmi Patient Education

Go to Emmi Video Page

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1 808-643-4DOC (4362)

For General Information

1 808 949 WELL (9355)

1 877 709 WELL (9355)

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