FAQs

• Can I visit a patient at the hospital?

  Yes! Two adult visitors are allowed at a time, with the option to swap out during established visiting hours. For more details, see our visitor policy.

• What alternatives do I have right now to clinic visits?

  Telehealth gives you access to convenient, high-quality health care while at home.

  Straub Virtual Urgent Care Clinic offers access to board certified physicians for consultations, diagnosis, treatment and prescription refills for a broad range of non-emergency conditions. You can receive care for everything from a cough, cold, or sore throat to the stomach flu, an earache and anxiety through video visits on your smart phone, tablet or computer. 
• Where can I find additional resources?

  It’s important to turn to reliable sources for accurate information about COVID-19 and the current situation in our community. These resources include:

  • Hawaii Department of Health
  • Centers for Disease Control and Prevention
  • World Health Organization

  For general questions about COVID-19, call Aloha United Way at 211 (dial 2-1-1).