Hawaii Pacific Health is working with the Hawai‘i Department of Health to administer the COVID-19 Vaccine and protect you and your loved ones.

We are currently in phase 1b of the vaccination plan and have administered thousands of vaccines to frontline health care workers, adults ages 75 and older, and those who meet the State of Hawaii's definition of an essential worker.

Vaccinations are by appointment only; no walk-ins will be accepted at the clinics. Are you part of the current priority group? Learn how to schedule an appointment on Oahu and Kauai.

Covid 19 Vaccine Update
Where are you in the vaccine timeline?

Where Are You in the Vaccine Timeline?

The Hawaii Department of Health timeline provides estimated dates of when the vaccine will be available to the different priority groups.

As the supply of vaccine increases, it will be made available to more groups in the coming months. For more information on the state’s distribution plan and priority groups, visit HawaiiCOVID19.com/Vaccine.

Oahu Vaccine Clinic

Oahu Vaccine Clinic

Hawaii Pacific Health offers COVID-19 vaccines for people ages 70 and older by appointment only.

Schedule an Appointment

If you are 70 years of age and older, you can make your first appointment online. This scheduling does not include Essential Workers. If you are an Essential Worker, you will be notified separately once the Hawai‘i Department of Health notifies us of your eligibility.

By checking this box, I certify:

  • I am at least 70 years old, or
  • I am scheduling for a person who is at least 70 years old.

Please enter date of birth for vaccine recipient:

      


Important Reminders
Only one appointment per qualified individual is allowed.
This scheduled visit is for first doses only.

Preparing for Your Appointment

Location

Pier 2 Cruise Terminal
521 Ala Moana Blvd, Honolulu

Entrance is off of Ala Moana Boulevard onto Channel Street. Proceed to the guard station and let them know that you have an appointment and are there to be vaccinated.

Vaccinations are by appointment only. No walk-ins will be accepted.

Parking

Parking for the vaccine clinic is available at three locations:

  • Pier 2*
  • Waterfront Plaza
  • Aloha Tower Marketplace

The special parking rate for Waterfront Plaza and Aloha Tower Marketplace is $2 for 2 hours with documentation of your vaccine clinic visit. Please visit the parking tent, located in front of the entrance at Pier 2, to get your validation.

*Pier 2 parking is free but is limited and preferred for persons with restricted mobility.

What to Bring

  • Picture I.D.
  • Insurance Card
  • Appointment Confirmation

    Please bring a printed copy or be ready to show your Appointment Confirmation on your mobile phone.

  • Pre-Vaccination Checklist

    It is recommended you complete and print the checklist to bring to your appointment. If you cannot print this document, we will have them available for you to complete at your appointment.

Print Checklist

What to Expect

For your safety and well-being, you will be monitored for any side effects by medical personnel for a minimum of 15 minutes after receiving the COVID-19 vaccine.

Before you leave, you will be asked to schedule your follow-up appointment for your second dose.

Please note that everyone entering the facility must wear a mask and practice appropriate physical distancing.

Age Restriction

Please note, children under the age of 18 are not allowed in the vaccination clinic.

Kauai Vaccine Clinic

Kauai Vaccine Clinic

Wilcox Medical Center offers COVID-19 vaccines for people ages 70 and older by appointment only.

Schedule an Appointment

If you are 70 years of age and older, you can make your first appointment online. This scheduling does not include Essential Workers. If you are an Essential Worker, you will be notified separately once the Hawai‘i Department of Health notifies us of your eligibility.

By checking this box, I certify:

  • I am at least 70 years old, or
  • I am scheduling for a person who is at least 70 years old.

Please enter date of birth for vaccine recipient:

      


Important Reminders
Only one appointment per qualified individual is allowed.
This scheduled visit is for first doses only.

Preparing for Your Appointment

Location

Wilcox Medical Center
3-3420 Kuhio Highway, Lihue

Please enter and exit Wilcox Medical Center through the side entrance next to the Infusion Center.

Vaccinations are by appointment only. No walk-ins will be accepted.

What to Bring

  • Picture I.D.
  • Insurance Card
  • Pre-Vaccination Checklist

It is recommended you complete and print the checklist to bring to your appointment. If you cannot print this document, we will have them available for you to complete at your appointment.

Print Checklist

What to Expect

For your safety and well-being, you will be monitored for any side effects by medical personnel for a minimum of 15 minutes after receiving the COVID-19 vaccine.

Before you leave, you will be asked to schedule your appointment for your second dose.

Please note that everyone entering the facility must have their temperature checked, wear a mask and practice appropriate physical distancing.

COVID-19 Vaccine Frequently Asked Questions

COVID-19 Vaccine Frequently Asked Questions

Find the latest updates and answers to frequently asked questions about the COVID-19 vaccine. If your question is not answered in the FAQs below, there are links provided at the end of the FAQs section to additional resources for more information about the vaccine.

Vaccine Appointment Questions

Can anyone get the vaccine?

Hawaii Pacific Health is following the state’s COVID-19 Vaccination Plan and federal government mandates for distribution of the vaccine to priority groups based on their risk of exposure. We started with Phase 1a of the plan, which includes health care workers and residents of long-term care facilities. We are currently in Phase 1b which includes residents who are 75 and older and essential workers, with Hawaii Department of Health expanding the eligibility to adults age 70 and older effective Monday, March 8.

How can I schedule my appointment?

If you are in the eligible population for the COVID-19 vaccine, you can make an appointment online at HawaiiPacificHealth.org/COVID19Vaccine.

How can I sign up for MyChart for my COVID-19 vaccine appointment?

If you have received any healthcare services at a Hawaii Pacific Health facility, you can go to MyChart.HawaiiPacificHealth.org/Signup to request an activation code. If your personal information can be verified with the information on file at Hawaii Pacific Health, you will receive an activation code by email to open your MyChart account. If the information entered doesn’t match, an email will be sent to you saying we are unable to issue an access code. This is a safety measure to protect your personal health information. If this occurs, please request an appointment on our website at HawaiiPacificHealth.org/COVID19Vaccine.

Someone called me to schedule my appointment how do I call them back?

At this time, the representative will attempt another call. Please check your email that was used when signing up online. Representatives are assisting people in the order the appointment requests were received.

I received a message in MyChart regarding my vaccination appointment. Can I follow up with them via phone?

The best way to respond is via MyChart message.

Can I bring someone with me to the appointment?

If you require assistance, you may bring one person with you to escort you for your vaccination appointment. This person must be 18 years of age or older.

How early should I arrive for my appointment?

Please arrive no earlier than 15 minutes before your scheduled appointment. Patients who arrive earlier than that will be asked to come back closer to their appointment time.

How long will the vaccination take?

On average, you can expect your appointment to last between 30-45 minutes. For your safety and well-being, you will be monitored for any side effects by medical personnel for a minimum of 15 minutes after receiving the COVID-19 vaccine. At that time, you will also be given a questionnaire to fill out with contact information. Before you leave, you will also be asked to schedule your follow-up appointment for your second dose.

What should I bring with me to my appointment?

Please wear a mask when you arrive for your appointment. You’ll also need to bring a photo I.D. like a driver’s license or State I.D., your medical insurance card, your printed and completed questionnaire and your appointment confirmation email, either printed out or on a digital device like your phone.

Is there closer parking than Waterfront Plaza and Aloha Tower because I have a hard time walking?

At this time, parking for the vaccine clinic is available at three locations: Pier 2, Waterfront Plaza and Aloha Tower Marketplace. The special parking rate for Waterfront Plaza and Aloha Tower Marketplace is $2 for 2 hours with documentation of your vaccine clinic visit. Pier 2 parking is free, but It is limited and preferred for persons with restricted mobility. We apologize for any inconvenience and continue to look at ways to offer more parking.

I scheduled my appointment but didn’t receive a confirmation?

If you tried to create an appointment via HawaiiPacificHealth.org/COVID19Vaccine and did not receive a confirmation screen, please start a new session. A confirmation page with the details of the appointment is proof that the appointment was scheduled online successfully.

I have a confirmed appointment for my vaccine. Can I reschedule to a different day and time?

Due to limited vaccine availability and high demand, we encourage you to keep your scheduled appointment as is. If you are unable to keep your appointment, log into your MyChart account and reschedule within MyChart. If you don’t have a MyChart account, please Click Here and complete the information regarding your confirmed appointment, a representative will contact you to reschedule your appointment.

I am an HPH patient but under 70. When can I sign up for a vaccination appointment?

As additional vaccine doses are received in the coming weeks and months, it will become available to more people based on the state's designated priority groups. Although we don’t have control over the prioritization, please be assured that we will work to provide more information to our patients when they are eligible as quickly as possible.

We encourage patients who previously have been seen at a Hawaii Pacific Health clinic or hospital to sign up for or activate their Hawaii Pacific Health MyChart account as it will be the easiest way to be notified when it is your turn to schedule a vaccination appointment, based on the Hawaii State Department of Health’s vaccine timeline.

I am a frontline/essential worker (teacher, HPD, etc.), but the website only allows patients 70 and older to schedule an appointment. How can I make my appointment?

Currently, only patients ages 70 and older are able to request an appointment. The Hawaii Department of Health will provide more information regarding when frontline/essential workers can start scheduling their appointments. We will contact frontline essential workers after the Department of Health identifies them for us and as appointments become available. More information is available at the State of Hawaii COVID-19 portal found at HawaiiCOVID19.com/Vaccine.

I am a Non-HPH health care worker (e.g., dentist, private doctors) but not age 70 and older. How can I make my appointment?

Please complete the State Department of Health survey for health care providers on their website. They will assign you to the vaccination site according to your zip code.

Which vaccination is HPH administering? Pfizer or Moderna? I can’t find this information on your website.

HPH will administer vaccines that are provided by the Hawaii Department of Health. Vaccine recipients will have clear information on which vaccine is being administered at the time of appointment.

What if I am not in a priority group, will I be able to get my vaccine?

As additional vaccine doses are received in the coming weeks and months, it will become available to more people based on the state's designated priority groups. Although we don’t have control over the prioritization, please be assured that we will work to provide more information to our patients as quickly as possible.

For more information about the state’s COVID-19 Vaccination Plan and the vaccination timeline for priority groups, visit HawaiiCOVID19.com/Vaccine.

I have never received health services from HPH. Can I still sign up to get a vaccination at HPH?

You should visit the Hawaii Department of Health to determine your eligibility (HDOH)’s website hawaiicovid19.com for additional information. There is also a call center available at 808-586-8332 that is available Monday to Friday from 7:45 a.m. to 4:30 p.m. If you are in the eligible population for the COVID-19 vaccine, you can make an appointment online at HawaiiPacificHealth.org/COVID19Vaccine.

I have questions regarding the vaccine, is there someone I can talk to?

The Department of Health has a call center, which can be reached by calling 808-586-8332. It is available Monday to Friday from 7:45 a.m. to 4:30 p.m. They also have a website for vaccine questions at HawaiiCOVID19.com/Vaccine or you can email them at doh.imb.vaxcc@doh.hawaii.gov.

Vaccine Safety Questions

Why should I be vaccinated for COVID-19?

Scientific evidence indicates that getting a COVID-19 vaccine can prevent you from getting seriously ill from COVID-19. It can also help protect people around you, particularly those at increased risk for severe illness from COVID-19.

How do we know that these vaccines are safe when they are so new?

COVID-19 vaccines were tested in large clinical trials to make sure they meet safety standards. The vaccines were developed more quickly than ever before, but the science needed to accomplish this has been built up over many years to be ready for just this kind of situation and to respond to the need. Over 40,000 people participated in these trials to study how the COVID-19 vaccines offer protection to people of different ages, races, and ethnicities, as well as those with different medical conditions.

As more people get vaccinated, safety monitoring will continue. The Centers for Disease Control and Prevention (CDC) has an independent group of experts that reviews all the safety data as it comes in and provides regular safety updates. If a safety issue is detected, immediate action will take place to determine if the issue is related to the COVID-19 vaccine and determine the best course of action.

I hear that the vaccine can make me sick. Is that true?

Some people may experience side effects that include pain and swelling at the injection site, headache, fever, muscle aches and being very tired. These side effects may start within a few hours after you receive the shot and be mostly gone by about 36 hours after the shot.

It is important to know that fever is not dangerous and actually helps your body’s immune system react to something identified as foreign (in this case the vaccine). Many adults rarely experience fever, so it is common to become worried about something that doesn’t happen often. We recommend using acetaminophen (Tylenol) or ibuprofen (Advil or Motrin) as needed to keep yourself more comfortable while waiting for the fever to pass. It is also a good idea to make sure you are drinking plenty of fluids because you may lose more body fluids while you are feverish.

Cough, shortness of breath, runny nose or loss of taste/smell are not consistent with post-vaccination symptoms.

Can I catch COVID-19 from the vaccine?

No. The Pfizer and Moderna vaccines include pieces of mRNA molecules that make proteins to stimulate your body's immune system into making protection against the virus.

Is there anyone who should not get the vaccine?

You cannot receive the Pfizer-BioNTech COVID-19 vaccine if you have a history of severe allergic reaction (e.g., anaphylaxis) to any component of the vaccine including:

  • Polyethylene glycol (PEG)
  • Lipids
  • Potassium chloride or potassium phosphate
  • Sodium chloride or sodium phosphate
  • Sucrose

The vaccine has not been well studied in pregnant and breastfeeding/lactating women. If you are pregnant or breastfeeding, you should discuss whether to receive the vaccine with your personal physician. The discussion should include the consideration of your risk of exposure to COVID-19 versus your level of concern regarding the unknowns of the vaccine.

Can I receive the vaccine if I am on immunosuppressive medications/therapies or on biologic treatments?

There is no data currently available to establish safety and efficacy of vaccine in these groups, who may be at increased risk for severe COVID-19 disease. These individuals may receive the vaccine unless otherwise contraindicated if they choose to do so after discussion with their personal physicians.

I already had COVID-19. Is it recommended that I get the vaccine?

People who have been sick with COVID-19 and who have recovered are unlikely to be able to catch it again for at least 90 days, so it is recommended that you not be immunized soon after you recover from COVID-19.

Those who tested positive but showed no symptoms may not have created a strong immune response and should be immunized when the vaccine is available.

Can anyone get the COVID-19 vaccine?

The vaccine will not be available to everyone initially due to limited supply. According to federal and state agencies who have determined priority groups to receive the vaccine, the first group will be health care workers and long-term care facility residents.

The vaccine supply is anticipated to increase in the weeks and months that follow, and the plan is to have the vaccine available at doctor’s offices, retail pharmacies and hospitals.

Should children get the vaccine?

Children are not among the priority group for early vaccination, as the vaccine studies have not yet included children less than 16 years of age.

How effective is the COVID-19 vaccine?

The Pfizer vaccine is about 95% effective. Protective immunity builds up by four weeks and early studies of the vaccine demonstrate immunity sooner than that. Two shots are needed to attain full immunity.

Vaccination Process Questions

What is the cost to receive the COVID-19 vaccine?

The vaccines are being provided for free, but there may be an administrative fee to cover the cost of setting up vaccination clinics and giving the shots. Most insurance providers (including Medicare and Medicaid) will cover those fees.

How many doses does the vaccine require?

Nearly all COVID-19 vaccines being studied in the United States require two shots. The first shot starts building protection, but everyone has to come back a few weeks later for the second one to get the most protection the vaccine can offer.

Once I have received two doses of the COVID-19 vaccine, do I still have to worry about catching COVID-19? How long will the protection last after vaccination?

The studies that have been done prior to releasing the vaccines all suggest that a very high level of protection is expected, but there has not been enough time to know how long that protection will last. Studies will be ongoing. It is recommended that we continue the measures known to reduce risk of becoming infected with COVID-19: hand hygiene, face covering, and social distancing.

Can I stop wearing a mask and avoiding close contact with others after I have been vaccinated?

It will be important that you still wear your mask, practice physical distancing and keep your hands clean in an effort to protect others. Even once vaccinated, there is the chance of having the COVID-19 virus in your nose and respiratory tract that could be passed on to non-vaccinated people.

How do I report it if I have a problem or bad reaction after getting a COVID-19 vaccine?

Safety is a top priority. The CDC and FDA encourage the public to report possible side effects (called adverse events) to the national Vaccine Adverse Event Reporting System (VAERS). Healthcare providers will also be required to report certain adverse events following vaccination to VAERS. They will also have to adhere to any revised safety reporting requirements according to FDA’s conditions of authorized use throughout the duration of any Emergency Use Authorization.

In addition, the CDC is implementing a new smartphone-based tool called v-safe to check in on people’s health after they receive a COVID-19 vaccine. When you receive your vaccine, you should also receive a v-safe information sheet telling you how to enroll in v-safe. If you enroll, you will receive regular text messages directing you to surveys where you can report any problems or adverse reactions you have after receiving a COVID-19 vaccine.

Can I sign up on a waiting list to receive the vaccine?

We know many of our patients are interested in getting the vaccine as soon as possible. With the anticipated demand for the vaccine exceeding the supply that will be distributed to each state, federal and state agencies have determined priority groups to receive the vaccine based on their risk of getting COVID-19. Because there are these pre-determined groups for receiving the vaccine, we will not be keeping waiting lists.

Additional Resources

Where can I find more information about the COVID-19 vaccine?

The New England Journal of Medicine has published an article regarding the safety and efficacy of the COVID-19 vaccine. It is available online here.

The CDC website also provides extensive information on the COVID-19 vaccine, including safety, efficacy, vaccine development, recommendations and more. Visit the CDC website here.

The Hawaii Department of Health has also made information available online about the vaccine and the state’s distribution plans. Visit HawaiiCOVID19.com/Vaccine.