What is Coronavirus?

Coronaviruses are a large family of viruses, some causing respiratory illness in people and others circulating among animals.


What are the symptoms of COVID-19?

Symptoms are flu-like and include fever, cough, sore throat and shortness of breath.


What do I do if I have COVID-19 symptoms?

If you start to feel ill, call your doctor or contact one of our clinics. If you have a mild case, you may be able to treat your symptoms at home. Staying home helps to prevent other people from being exposed to the disease. For those with a more serious case, you should still call in advance in order to alert our medical staff in advance so that we may prepare for your arrival.

If you develop emergency warning signs for COVID-19, get medical attention immediately. Emergency warning signs include*:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning. If you have a medical emergency, call 911.


What do I do if I have had significant face-to-face contact with a confirmed case of COVID-19 but do not have any symptoms?

  • Remain at home.
  • Avoid group settings, including work and school.
  • Avoid using public transportation, such as buses and taxis.
  • Self-monitor for symptoms, which may appear 2 to 14 days after exposure:
    • Fever
    • Cough
    • Shortness of breath
  • If you think you have been exposed to COVID-19 and develop a fever and other symptoms, call your health care provider for medical advice and inform your supervisor at your place of employment.


I have a regularly scheduled appointment with my doctor. What should I do?

All elective and non-urgent surgeries, procedures and office visits have been postponed for at least 30 days, and you will be contacted directly by your physician’s office to reschedule as appropriate. Reduction in elective services frees up hospital services for ill COVID-19 patients, reduces the use of supplies needed to protect health care workers, and reduces the risk of transmission.


Do I need to be tested for COVID-19?

Patients with minor colds who would normally manage their symptoms on their own but have concerns about COVID-19 are encouraged to call their doctor’s office or clinic for advice before coming in.


How do I get tested for COVID-19?

All of our medical centers offer drive-up specimen collection for COVID-19, allowing for more access for people to be tested in a safe environment. The specimen collection sites are open from 8 a.m. to 5 p.m., daily (hours subject to change).  Click here for locations.


Where can I learn more about COVID-19?

For more information on COVID-19 or the situation in Hawaii, visit these websites:

For general questions about COVID-19, call Aloha United Way at 211 (dial 2-1-1).